Where do you ship?
We ship worldwide.
How long will it take for my order to arrive?
We aim to despatch all orders within 2 working days after your order was placed. This may be a little longer during extremely busy times.
Our UK standard 2nd class delivery time is 3-7 working days. We also offer 1st Class at 1-3 working days.
We use Royal Mail, all parcels will require a signature upon delivery.
How much is UK shipping?
2nd Class Shipping (3-7 working days) £4.30
1st Class Shipping (1-3 working days) £5.00
Free UK shipping on orders over £50
I am purchasing from outside the UK, what do I need to know?
We aim to ship within 2 working days after your order was placed.
We use a tracked service for all European and International deliveries. All parcels will require a signature upon delivery.
Any applicable customs charges, import duties and taxes are to be paid by the customer. Our estimated delivery times below do not account for any potential delays due to customs.
Europe (5-7 working days) £15
Free on orders over £100
Rest of the World (7-10 working days) £15 - £20
How can I contact you?
1. Fill out the form on the Contact Us page here on the website
2. Send us an email to email@example.com
3. You can drop us a DM on Instagram, find us @rubyroe.kids
We'll get back to you as soon as we can.